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FAQ's
FAQ's
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What are your entry fees to the pool?
We don't charge any entry fees.
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What are your check in and check out times?
Guests can check in from 1pm and are expected to check out latest 12noon following day.
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Are there connecting rooms?
There are currently no connecting rooms but the
Double Room
has 2 bedrooms.
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Is there wifi available?
At this point, we have full Wi-Fi service and our main provider is Starlink.
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What is your cancellation and refund policy?
Guests who cancel before 6pm are entitled to full refund, otherwise, deposit will be forfeited.
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How do i go about reservations?
Reservations can be made via our
bookings
page, or by
email
or via our dedicated
telephone
lines.
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Are pets permitted?
Currently, pets are prohibited.
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What am i allowed access to as a guest Is laundry in my booking?
Guests are entitled to free access to pool for maximum of 4 persons per room.
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Is laundry an amenity in my booking?
Laundry services are not inlcuded in your room packages, so you would have to pay for that per use
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Am i allowed to bring my food / drinks to the pool?
Guests may bring their own food but own drinks are subject to corkage.
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What time does restaurant / room service close?
Restaurant / Room service closes at 23:00Hrs
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Does my reservation cover complimentary breakfast?
At this point, none of our rooms offer complimentary breakfast